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Customer reviews of Fraser Murray Car Sales

At Fraser Murray Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Fraser Murray Car Sales

Fraser Murray Car Sales
5
5.0

Based on 39 customer reviews

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  • 5

    Driving force behind good choices.

    By Valentina R on 02 February 2017 | Verified purchase

    I was instantly made welcome. I was served indoors at the desk imediatly. No appointment had been arranged. He listened to my requirements and was able to narrow the list of available cars according to my budget and needs. The cleanliness of the car I agreed to see was superb both inside and outside. The dealer was very approachable, honest and pleasant to do business with. I never felt pressured to buy or go beyond my budget. I was not pushed to make a decision within a certain time limit. He was very knowledgeable in the car and was helpful in answering all my questions. The after sales service has been excellent. As this was a model I wasn't familiar with the Company were quick to help in a practical way with a few teething problems I had. His staff were also very kind and helpful. They also advised to never hesitate to contact them for any further help in any area of car maintenance.

    Reply from Fraser Murray Car Sales on 10/02/17

    Thank you for your kind words Valentina - we really appreciate your business and hope that you enjoy the Ford Focus.


  • 5

    A car salesman to trust.

    By George F on 25 January 2017 | Verified purchase

    Fraser is a delight to deal with. An honest and fair car dealer is worth his weight in gold. His cars are always prepared to the highest standards. Never a hard sell and he's happy to chip in with advice and ideas. Would never consider buying elsewhere. I'd rather wait until Fraser had the right car for us.

    Reply from Fraser Murray Car Sales on 28/01/17

    Hi George - Thank you for such a lovely review. We greatly appreciate all the repeat business and all the recommendations that you and your family have provided over the years. Best Wishes Fraser & Iain


  • 5

    Great experience

    By Angela B on 25 January 2017 | Verified purchase

    Would highly recommend Fraser Murray Car Sales, the guys were so helpful and genuine. Great value for money and I would definitely recommend them to friends

    Reply from Fraser Murray Car Sales on 28/01/17

    Thanks for that Angela - it was great to meet you and we hope that you enjoy your car. Regards Fraser & Iain


  • 5

    Happy

    By Graham C on 17 January 2017 | Verified purchase

    Very satisfactory. I sensed there is a genuine ethos in this small family firm of fairness, honesty and straightforwardness. Not surprised they can claim a 30 percent customer repeat. Graham Crawford, Glasgow

    Reply from Fraser Murray Car Sales on 20/01/17

    Thanks Graham - really enjoyed meeting you and sure I will see you again. Hope the car does a great job for you. Regards Fraser


  • 5

    A car sales team who genuinely care

    By Ashley M on 10 January 2017 | Verified purchase

    I can't recommend Fraser Murray highly enough, my first experience of dealing with a car salesman who was courteous, friendly, patient, and genuinely went out of his way to provide me with every piece of information I asked for. If you are looking for a new car, please consider Fraser Murray Car Sales, you won't regret it. A massive thank you to Fraser and his son Ian (apologies if I've spelt it wrong) for everything.

    Reply from Fraser Murray Car Sales on 13/01/17

    Thank you Ashley - we really appreciate such positive feedback and hope that you enjoy your Astra. Best wishes - Fraser & Iain :-)


  • 5

    Excellent service!

    By Willie V on 04 November 2016 | Verified purchase

    This is the third card we bought here and all cars have performed well.

    Reply from Fraser Murray Car Sales on 20/01/17

    Thank you Willie - delighted that you are pleased with the Saab and just to say that we really appreciate all the repeat bisiness. Look forward to seeing you again in the future. Regards Fraser & Iain


  • 5

    Satisfied

    By Alan B on 28 October 2016 | Verified purchase

    I am a repeat customer at Frasermurry car sales because I find Fraser and Ian very friendly, experienced , and very knowledgeable and more importantly very TRUSTWORTHY. not an easy thing to achieve in the car trade. Alan Black

    Reply from Fraser Murray Car Sales on 05/11/16

    Thank you Alan - our records show that the Mazda is your 9th purchase from ourselves! We greatly appreciate your business, and your loyalty, and you now feel more like a friend than a customer. Kindest regards Fraser & Iain


  • 5

    1st Class

    By Evelyn M on 22 October 2016 | Verified purchase

    I am so very impessed with with this family run business.Iain and Fraser were so friendly yet totally professional throughout. I left with a beautiful car ... such a happy bunny. I will be recommending Fraser Murray Car Sales to all. Thanks very much guys :)

    Reply from Fraser Murray Car Sales on 05/11/16

    Thanks Evelyn - we both really enjoyed meeting you and are delighted that you are so happy with the SEAT. Best wishes Fraser & Iain


  • 5

    Fraser Murray should be your first choice!

    By Andy S on 06 June 2017 | Purchase not verified

    Do you think there's no such thing as an honest used car dealer? So did I - then I bought a car from Fraser Murray. I spotted a car on Autotrader, so I phoned to enquire; despite my first question being how much he would take off the price for cash, and despite having only advertised the car for 24 hours, to his credit Fraser offered me a deal, and was happy to store the car to suit my needs for almost a month. I was shown exactly what had been done to the car in preparing it for sale, and given full details of an extended warranty so I could make an informed decision. After I collected the car, a small issue arose which would not have been covered under the warranty, but Fraser happily fixed it at my convenience without charge. This family business (both Iain and Rebecca are a credit to their Dad and are clearly "on message") has changed my opinion of the used car dealer and I'd highly recommend that you give them a try. I was very impressed.

    Reply from Fraser Murray Car Sales on 09/06/17

    Hi Andy - thank you for such a fantastic review (very much appreciated by the whole team). We hope that you continue to enjoy your stunning Jaguar X-Type. Regards Fraser, Iain & Rebecca


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Fraser Murray Car Sales

Telephone:
01968 677200 07920 065620

Opening times

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Fraser Murray Car Sales

Address:
POMATHORN MILL,
PENICUIK,
MIDLOTHIAN,
EH26 8PJ